Rich Thompson Trucking

A dedication to these words represents an RTTI promise to our customers. They also drive the corporate philosophy which defines our business model; customer service is job 1.

The backbone of the RTTI management structure is employee empowerment. By doing so, we foster the development of a corporate family atmosphere. Rigid “Business School” corporate structures are rejected in favor of an emphasis on individual employee incentive.

RTTI customer benefits are clear: situational or unexpected issues are to be expected given uncertainties in both the product source as well as the movement of a perishable dairy product. Our experienced and empowered employees are given substantial authority to make critical decisions promptly, and to help with, and resolve, customer problems in a timely manner.