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TWIN FALLS — If you have an appointment with an internal medicine or pain management doctor in Twin Falls, you’ll likely go to a brand new building.

St. Luke’s Magic Valley Medical Center held a ribbon cutting and open house Wednesday for its new medical plaza. The facility — known as Medical Plaza 2 — spans nearly 58,000 square feet and is on the hospital campus next to the outpatient surgery center.

It represents more than a building, St. Luke’s Magic Valley site administrator Mike Fenello told a crowd of a couple hundred people. “It represents improved access to care.”

The two-story building will house about a dozen clinics, including outpatient medical imaging, physical therapy and pain management. There’s also space to accommodate future providers.

It opens to patients March 5. There won’t be any interruption in existing clinic hours during the transition and information has been sent to affected patients.

During the open house Wednesday, St. Luke’s employees, Twin Falls Area Chamber of Commerce ambassadors, local elected officials and community leaders crowded into the front lobby, waiting room and reception area of the new medical plaza. The event included speeches, a ribbon cutting, blessing by a St. Luke’s chaplain and tours.

Chamber ambassador Curtis Hansen told St. Luke’s officials: “It seems like yesterday we were next-door at your surgical center doing the same thing.” The surgery center opened in late 2016.

Debbie Kytle, physician services administrator for St. Luke’s Magic Valley, told the crowd she’s honored to celebrate the grand opening of the building. “We recognize that serving the healthcare needs of this community is very, very important.”

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Improving access to care has been a long-term goal — even before the new hospital opened in 2011, she said. “If we can’t improve access, we can’t provide great care.”

The new medical plaza will provide a better coordination of care, Kyle told the crowd. Offices in similar specialties are grouped into pods within the building. Another new feature is self-check-in kiosks for patients — something new for St. Luke’s Magic Valley.

In years past, St. Luke’s Magic Valley used to be lucky to get one or two new doctors each year, Kytle said. Now, it recruits 20 providers each year, including physicians, physician assistants and nurse practitioners.

Key ingredients to success are being part of a nationally-recognized health system, she said, and facilities and technology that align with best practices.

The new medical plaza has been part of the hospital’s master plan for years, Kytle said. She told St. Luke’s employees it’s part of their legacy and health system “and you should be very proud.”


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