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Grace Assisted Living

Address

1803 Parkview Dr
Twin Falls, ID 83301
Last Updated: March 26, 2015

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Reviews

Silver Fox

Extremely disappointed with services. I helped put a loved one in to their facility and it was a headache from the start. We discussed with the staff all the specific routines that our loved one would need and they stated they could do them so we went with them. Unfortunately for our loved one, her needs were not met. The staff did the bare minimum of care. The staff were supposed to bath our loved one twice a week and they did it once each week. Clothes were not put on properly and sheets were not changed regularly. A part of our loved one's plan that needed to be administered to avoid infection was not implemented as promised by many staff. As these issues were not being taken care of, we met with Tyson (administrator) and he stated that he would have the care plan put into the computer system and reviewed by staff, but things didn't change. A lot of smiles and positive talking/promises, nice new building, but lack of follow through by staff. If your loved one just needs to be feed and be given medication this is place for you. If your loved one is not independent to do most life skills, don't expect it to be done in a consistent manner with this organization.

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